Free shipping offer is valid only on specially marked items.
Free shipping offer does not include any other items included in the order unless they are valid for the free shipping offer.
Budget Shipping method will be selected by eCanopy.com for the free shipping offer (most commonly UPS ground). Overnight, 2nd Day Air, & 3 day select methods are not available for free shipping.
Free shipping offer is not available for orders to HI, AK, PR, or international orders.
This offer is for a limited time only. eCanopy.com reserves the right to end or change this free shipping offer at any time.
110% Low Price Offer
eCanopy offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day. See below for complete details.
Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eCanopy. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eCanopy will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when placing an order with us (e.g. your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission.
eCanopy.com is hosted by Yahoo! Store on its secure servers and our orders are processed using their shopping cart. Our checkout process uses industry standard SSL (Secure Socket Layer) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet. Secure Socket Layer encryption is employed during checkout when the URL in browsers, such as Microsoft Internet Explorer and Netscape Navigator, changes from "http" to "https". The "s" indicates that you are in a secure area. Your browser may also show a pop-up window when you are here.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill To" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. We will contact you if we experience such difficulties and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.
eCanopy Privacy Policy
eCanopy.com is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and the order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact information such as name, address, e-mail address, telephone number, and credit card financial information needed to process and bill an order. We take numerous precautions to protect customer information and the sensitive information that is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.
We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.
eCanopy.com does not use cookies to track customer movement on our site. However, Yahoo! uses cookies to facilitate the checkout process. Please see the Yahoo! Privacy Policy. You may still make purchases at our site if you have set your browser to disable cookies but functionality may be limited.
eCanopy.com reserves the right to refuse a sale at any time for any reason.
Free Shipping on orders over $99
110% Low Price Guaranteed
100% Secure Online Shopping
Where is the fire certification located for my tent?
Tents that are CPAI-84 Flame Certified and NFPA-701 Flame Certified compliant will have a sewn patch or tag within the tent top indicating that this is the case. Many models will have a large fabric patch near the corner of the valence, while others have a polyester tag sewn on the underside of the top along one of the seams. Many tents will also ship with a letter of certification. For any questions regarding locating the certification, our customer service department will be happy to assist. They can be reached at 1-800-445-5611.
Answered by:
Collin C.
Helpful?
00
Scottfrom Litchfield, CT asked:
I am looking for a "3-Season" canopy? What would you recommend?
The term "3-season" is generally applied to camping tents and not instant canopies. There are no instant canopies which are intended to be left up for extended periods of time in inclement weather conditions.
Answered by:
Justin R. - eCanopy Product Specialist
Helpful?
00
Timfrom Iowa asked:
Could you please provide me with a detailed side by side comparison of these three products, highlighting the differences?- Caravan 10 x 10 Displayshade Canopy Value Package + 4 Sidewalls- E-Z UP 10 x 10 Canopy Package With Name Banner + 4 Sidewalls- Caravan 10 x 10 Classic Commercial Grade Canopy Value Package + 4 Sidewalls
The only differences between the Caravan 10 x 10 Displayshade Canopy Value Package + 4 Sidewalls and the E-Z UP 10 x 10 Canopy Package With Name Banner + 4 Sidewalls are the brand name, and that the E-Z UP includes a clear name banner sleeve into which you may insert a preprinted banner. They both have consumer-grade steel frames and include the same accessories.The Caravan 10 x 10 Classic Commercial Grade Canopy Value Package + 4 Sidewalls is identical to the Displayshade package, except that it has a commercial grade steel frame. This is much more durable, but is slightly heavier.
Answered by:
Justin R. - eCanopy Product Specialist
Helpful?
00
Alexfrom Los Angeles, CA asked:
I'm debating between the Caravan canopy versus the EZ Up es100s. What are the pros and cons between the two?
The Caravan Displayshade package deal and the EZ Up Canopy package deal are almost identical but the EZ Up Canopy has a detachable name banner if you wish to advertise your products at a Farmers Market or Expo show. The fabric, frame and side walls will be the same.
Answered by:
Emily - eCanopy Product Specialist
Helpful?
00
Vincefrom Lexington, KY asked:
I'm with a boy scout troop and we are in need of a durable waterproof and wind rated 10x10 pop up canopy with side walls. What would you suggest?
Thank you for your inquiry. The pop up canopies are not waterproof or wind rated. You will need to use your judgement when set up and the weather is bad. Please use the link below to view one of our most popular canopy package deals.Caravan 10 x 10 Displayshade Canopy Value Package + 4 Sidewalls
Answered by:
Emily - eCanopy Product Specialist
Helpful?
00
Richardfrom KS asked:
We want a good quality canopy for camping and patio shade. We would like at least a single side wall but don;t plan to use it for craft or trade show. What canopy package deal would you recommend?
While most all of the sidewalls included with the canopy package deals provide the ability to attach one single wall as opposed to all 4, a more lightweight and portable option would be the Caravan Traveler 10 x 10 Canopy Package Deal.
Answered by:
Will M. - eCanopy Product Specialist
Helpful?
00
Gordonfrom MO asked:
We are looking at the Caravan Classic Commercial canopy and the Aluma Commercial canopy. Which of the two models is better? This will be used for art fairs.
Thank you for your inquiry. Both commercial grade materials are the same durability. The Aluma is lighter weight for transportation purposes. If you plan to use your canopy more than 2-3 times a month, we recommend the commercial line frame but if you plan to use it 1 time a month or every other month, you can go with a lightweight frame like the Displayshade frame.
Answered by:
Emily - eCanopy Product Specialist
Helpful?
00
Barbarafrom Purcellville, VA asked:
I am looking for an easy to set up and durable 10x10 market tent. What would you suggest?
We will be glad to assist you with a pop up canopy for market. Please use the link below to view a package deal 10x10 canopy you might be interested in.
Answered by:
Emily - eCanopy Product Specialist
Helpful?
00
Evelynfrom Canton, GA asked:
Is it possible to get black sidewalls for the Goliath 10 x 10 canopy?
No, there are no black side walls available for this canopy.
Answered by:
Dawn H. - eCanopy Product Specialist
Helpful?
00
Deweyfrom Russell, MA asked:
I see that you carry several brands of pop up canopies. What is the strongest, value for the money brand/unit in the 10x10 or 12x12 range (if available)?
They attach using a small strip of Velcro as well as toggle and loop straps. This can be explained better on page three of the Product Manual. Once they are attached, each wall zippers to the other at the edges.
Answered by:
Dawn H.
Helpful?
00
Pailfrom MA asked:
What's the best canopy for tailgating in cold climate New England? I need good quality also need sidewalls to keep out the wind and cold.
We do not have a wind rating on the pop up canopies we sell. The instant canopies or pop up style will need to be taken down if the wind and weather is too rough. You would need to stake down or use weight bags to help with the stability. The Caravan Classic canopy is a commercial grade steel frame and is one of our best sellers. Please use the link below to view this item. The side walls are an accessory item and you can find them under the tab accessories along with the weight bags. Caravan 10 x 10 Classic Commercial Grade Canopy Value Package + 4 Sidewalls
Answered by:
Emily
Helpful?
00
Brianfrom Austin, Texas asked:
I am looking for a 10 x 20 or bigger tent with the ability to do 3 sides for shelter. It is for a kid track team so it needs to be high and I need to add the team name on the top. I'm looking for a burgundy color. Can you help me?
Great! Please use the link below to go to the custom graphic request form. I will need your artwork so I can provide you with a quote. Canopy Custom Graphics
Answered by:
Emily
Helpful?
00
Billfrom Lansing, Illinois asked:
Do you have a package deal on a 10 x 10 tent with panoramic sides?
What is the difference between the caravan canopy that is listed as a craft shows canopy & the one listed as commercial grade?
The Caravan Craft show canopy frame is a mid grade steel frame. It is not as expensive as the Commercial grade steel or the commercial grade aluminum. Please let us know if you have any further questions.
Answered by:
Emily
Helpful?
00
Danielfrom CA asked:
I will be starting a concession booth at a farmers market soon. I will be needing a canopy package that is commonly used for this (picture below). I'm not certain about the dimensions and specifications. I would need it in white with mesh walls on the side.
Are the optional sidewalls thicker and more durable than those that come with the commercial grade Caravan Canopy?
The optional sidewalls are thicker and more durable than those that come with the package deals.
Answered by:
Magan B.
Helpful?
00
Brianfrom Marco Island, FL asked:
I need a canopy that is 10 x 10. Used 10 times a year on the beach and durable enough to handle the winds.
None of the pop-up style canopies are manufactured for high winds. If the winds are going to be light, we would recommend you purchase the Caravan Classic and weight bags.
If you're looking to purchase a canopy and complete it with sidewalls for added privacy and weather protections, then a canopy package deal is definitely the way to go. We offer canopy package deals that feature lightweight canopies, heavier-duty canopies, canopies with 'black-out' sidewalls, canopies with zippered sidewalls, and much, much more. It's really everything you need to maximize your outdoor enjoyment in one convenient package.
You can't get more convenient than a canopy package deal that includes everything you need unless you get that canopy package deal at a price that saves you money. Here at eCanopy.com we're excited to offer our loyal customers the best canopy package deals on the high-quality canopies they want at low prices that keep them coming back to eCanopy.com for all of their canopy package deal needs.